- Wed, 12:41: Unclear why @myhermes bother to have a "telephone helpline" when all it does is refers you back to their website.
- Wed, 12:47: GRENFELL BLOCK LATIMER FIRE APPEAL https://t.co/WAaQhX8Ydt
- Wed, 13:00: RT @gary_budden: I'm going to quote my friend @charlottor in full because she's fucking spot on #GrenfellTower https://t.co/MIlxl8kX4X
- Wed, 13:14: Why are you so difficult to contact, @myhermes? Only wanted to reorganise a delivery because the courier always comes when I'm not there.
- Wed, 13:15: Impossible to phone and speak to an actual person, no reply to email, now I get "the courier had already made three attempts to deliver."
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